Cases

Interiors: organizing a vast portfolio

B2B
Customer Experience
Customer Journey

Challenge:

Making the brand's portfolio more intuitive and user-friendly for buyers and partners.

For a company in the construction materials and interior design business with a vast portfolio of finishes, we worked on refining and prioritizing the portfolio's categorization criteria to ensure they made sense to both end customers and specifiers. By identifying the most universal and enduring criteria, we helped make the portfolio more accessible and user-friendly for all users.